▍“Dichotomy” Beta Test
2026/07/23 10:00 – 2026/08/13 10:00 (UTC+8)
Test access distribution is in progress.
Detectives with test access may pre-download the test client by following the instructions.
▍Test Access Verification
Detectives who submitted the recruitment survey can verify their test access through the following methods:
I. Official Website Inquiry Access Page
Visit the official website and open the “Check Test Access” page, then enter the email address you provided in the recruitment survey to check if you have been invited to the test.
II. Test Access Notification
We will send a notification message via the email address provided in the recruitment survey to Detectives who acquired test access. Please make sure to check your inbox.
※ Test access distribution is in progress, please keep an eye out for further updates.
▍Pre-Download the Game
Detectives with test access can, while using a PC web browser, click on the button below to pre-download the test client.
This test will support PC (Windows) devices exclusively. To ensure smooth installation and gameplay, your device and driver versions will be verified before pre-download. If they do not meet the test requirements, you will not be able to participate in the test. To ensure smooth installation and gameplay, the minimum and recommended system specifications are as follows:
Operating System: Windows 10 22H2 or Windows 11 21H2 or higher
CPU
Recommended: Intel Core i7-12700/AMD Ryzen 7 5800X or equivalent and above
Minimum: Intel Core i7-8700/AMD Ryzen 5 3600 or equivalent
Graphics Card (GPU)
Recommended: NVIDIA GeForce RTX 3060/AMD Radeon RX 6600 XT or equivalent and above
Minimum: NVIDIA GeForce GTX 1060 6 GB/AMD Radeon RX 580 8 GB or equivalent
Video Memory (VRAM)
Recommended: 8 GB or higher
Minimum: 6 GB
RAM (System Memory)
Recommended: 16 GB or higher
Minimum: 12 GB
Storage Space: 65 GB of available SSD space (an additional 25 GB of storage space is required during extraction)
*We will continue to optimise game performance, stability, and graphics. Thank you for your patience and understanding.
▍Notes
I. “Dichotomy” Beta Test eligibility is strictly for personal use and may not be transferred, shared, or sold in any form.
II. “Dichotomy” Beta Test access will be bound to the device used for your first login. Logging in with a different device will result in an account ban and disqualification from further participation in the test.
III. Be mindful and discerning of the senders of test-related notifications.
The sender of the notification mail should be: Silver Palace Operations Team
Email Address:[email protected] or [email protected]
Do not open notifications from unknown senders to keep your personal data safe.
IV. The official notification mail may be automatically filtered into your Spam or Promotions folder. Please kindly check there as well. Delivery may be delayed due to carrier issues.
▍Frequently Asked Questions
I. How do I report questions to Customer Service?
Method 1: Start the game launcher and click on the “Customer Support” icon to open the “Silver Palace Customer Service Center” and submit your questions there.
Method 2:Please send us your questions via email here:[email protected]
II. When selecting an installation path, I get a message: “Current path is on a mechanical hard drive (HDD). To improve performance, installing on a solid state drive (SSD) is recommended.”
This means the launcher has detected that your selected installation path is on a mechanical hard drive (HDD). We recommend switching the path to an SSD as suggested to ensure the best performance during your playtest.
III. Why do I receive a message that reads “Device Check Failed” when I start the game?
This may happen when the device you are using to log into the game may not meet the requirements of this test. Please refer to the officially recommended specifications for details.
*For questions regarding the results, click on the “Copy Device Specs” button in the pop-up window, then use the Customer Service button at the top-right corner of the launcher to submit your hardware info.
IV. Why do I receive a message that reads “Please log in using the device that was previously used for test eligibility” when logging into the game?
This means your test access account has been bound to another device when you first logged into the game. Try using that device to log in.
*Test access will be bound to the device used for your first login. Logging in with a different device will result in an account ban and disqualification from further participation in the test.
*Test eligibility is strictly for personal use and may not be transferred, shared, or sold in any form.
V. Why do I receive a message that reads “Failed to decompress game” when the game download is completed?
To fix this problem, please uninstall the game from the installation folder and try downloading again.
*How to uninstall: Open Windows Settings, select Apps → select Apps & features → Find the app named Silver Palace → Click Uninstall to start the game uninstallation process.
VI. Other download issues happened to me.
Click the Game Settings button at the bottom right of the launcher → Click on the More Actions tab → Click on Delete Download Cache.
VII. Why do I receive a message that reads “Failed to decompress” when I update the game?
Open the PC Task Manager, find the Silver Palace task, right click on it and select “End Task” to close the application, then try again. If the “Failed to decompress” message appears again, you should restart your computer and try again.
*How to end a running game application: Press Ctrl + Alt + Delete keys, then select Task Manager from the pop-up window, right click on “SilverPalaceClient” in the Apps tab, then select End Task in the menu that appears.
VIII. I made a mistake and accidentally deleted the launcher icon/game icon/files in the game installation path. What should I do?
If the launcher icon or game shortcut was accidentally deleted: Open your computer’s Recycle Bin, select the deleted file(s), and click Restore.
If files within the game installation directory were deleted:
Method 1 (Recommended): Open the launcher and go to Game Settings → More Actions → Quick Fix. This will scan for and re-download any missing game files.
Method 2: If the above method is unavailable or does not resolve the issue, go to Game Settings → Basic Information → Uninstall Game. After uninstalling, try downloading and installing the game again.
IX. Why does an anti-virus software alert appear when I start the launcher/game?
When you start the launcher/game and an anti-virus software alert appears, click on the options to run anyway, trust the application, or exit the anti-virus software.
Thank you for your interest and support!